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Privacy Policy

Nant Ddu Lodge and Spa, its subsidiaries and affiliates (hereinafter collectively referred to as "Nant Ddu" and "we") respect the privacy of our online visitors and recognise the importance of protecting your personal information. We have therefore adopted a corporate wide Online Privacy Policy that guides how it collects, stores and uses the information you provide us when you visit our web site.

What and how information is collected
Nant Ddu may request and collect information from our online visitors on a voluntary basis and only during: Contact Us email. The requested information may include personal identifying information such as your name, e-mail address, phone number, fax number, place of work etc.

Information usage and distribution
The information you provide us is collected by Nant Ddu and will not be shared with third-party vendors other than to provide you feedback on technical support or customer service inquiries. In the event of using a third-party vendor for the specified reasons, any third-party vendors have agreed to maintain the confidentiality and security of the information we share with them.

Opt-out
If you do not want Nant Ddu to send you e-mail or postal mail about our products and services, you can opt out at the time of registration or information collection, or at any time in the future by contacting Nant Ddu by e-mail at enquiries@nant-ddu-lodge.co.uk or by mailing a request to Nant Ddu.

Cookies and IP address
We do not use cookies on our website at present. IP addresses are logged as part of standard web directory log files, which are for internal use in monitoring site traffic and statistics.

Changes to online privacy laws across the EU since May 2011 mean that visitors to many websites will start to be asked for their consent for the use of ‘cookies’ and other similar web technologies.

'Cookies' are a type of file stored on your internet device (PC, Phone or Tablet) and used by most websites in various ways, including enabling you to login, shop online, and generally personalize your online experience. Cookies can also be used to track your activity and behavior online, this provides website owners important insights into the quality of their services, enabling them to improve and better meet the needs of all their visitors.

Some types of cookies can also be used to track your activity across lots of different websites, building up a profile of your interests. This enables companies to target you with adverts that they think you are more likely to be interested in.

The new legislation was introduced to help you choose whether or not to allow each website you visit to use cookies when you visit them. All of the countries in the EU have similar laws, and all websites are required to gain your consent, although they may do this in different ways.

It is your right to choose if you give your consent or not, but you should be aware that in some cases you may not be able to use or see all of a website, if you do not allow the use of cookies.

Links to other sites
You should be aware that when you are on Nant Ddu web site, you could be directed to other sites that are beyond our control. There are links to other sites from Nant Ddu's web site that may take you outside our service. We cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site you go to online.

Updating your personal information
If for any reason you wish to access, review, correct or delete the personal information collected about you, you may do so online at http://www.nant-ddu-lodge.co.uk You must be able to provide your name and e-mail address. Once identified, we will be happy to review, update or remove your information as appropriate.

Questions or complaints
If you have any questions, complaints, or comments about Bridge House Hotel or this privacy policy, please contact Nant Ddu Privacy Policy Administrator by sending an e-mail to enquiries@nant-ddu-lodge.co.uk , or by writing to:Nant Ddu Lodge and Spa, Cwm Taf,Near Merthyr Tydfil Powys, CF48 2HY